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Through in-servicing at each community and continual education of team members to new protocols, entry and visitation procedures, use of PPE equipment, dining and cleaning procedures and screening of team members and residents.

Team members are interacting with residents regularly, we are engaging with them in new and creative ways by facilitating family and friend communication on Skype and FaceTime, holding specialized events via video and engaging in more one-on-one small group programming. We have also brought back the old-fashioned US post office mail method of pen pals among our sister communities. Families are encouraged to visit the communities on the outside of the building and teams will set up areas for residents to visit through windows/glass doors/balconies, etc.

Preliminary information suggests Coronavirus may persist on surfaces from a few hours to several days depending on conditions (e.g. type of surface, temperature or humidity of the environment). A recent study found that the COVID-19 coronavirus can survive up to four hours on copper, up to 24 hours on cardboard, and up to 2-3 days on plastic and stainless steel. This highlights the importance of following the CDC's recommendations for cleaning frequently touched surfaces and objects with disinfectant wipes multiple times every day (e.g. counters, tabletops, doorknobs, bathroom fixtures, toilets, phones, keyboards, tablets, and bedside tables).